More Negotiating Tactics
The book starts here: Negotiation
Skills And Techniques Of Master Negotiators.
We continue with four more negotiating tactics and techniques
you can use or at least learn in order to be prepared for when
they are used against you.
8. Ignore Deadlines
When there are informal, or even formal deadlines that you
can ignore, it is an opportunity to let time pressure work for
you. By ignoring a deadline, you let the other side know that
it isn't important to you. They'll feel the need to give you
something more to get the deal closed, especially if the deadline
is important to them.
9. Set Aside Problems For Later
When you have a tough issue in a negotiation, it is often
best to set it aside and come back to it later. This is partly
because of the psychology of time-investment. If you spend time
nailing down the other points, the other side won't want to throw
away the negotiations as easily. That means when you finally
return to the tough issue, they may be more willing to give you
what you want.
All you need t do is say something like, "Let's set this
aside for the moment, and come back to it later. There are other
things I think we can easily agree on, so let's get those worked
out first." Usually the suggestion will be accepted. It
may even be a relief to all involved to let that issue drop for
now. Then, with time and more trust-building, you can return
to it in a stronger position.
10. Get Step-By-Step Commitment
In complex negotiations, with many parts, a good negotiating
tactic can be to settle the points step-by-step. That way, if
there is a big problem at any point, you don't have to start
the entire negotiation over. If you're negotiating with the family
on your vacation plans, for example, you can settle on the length
first, then the type of vacation, then the destination, and so
on.
In a business negotiation, you should put the steps in writing.
Even if it is just a non-binding "memorandum of understanding,"
it helps to have both sides committed to these smaller agreements.
There is a moral force to having agreed in writing, even tentatively.
Then if the other side wants to take something back, you can
more easily ask for something in exchange.
11. Flatter
Perhaps one of the oldest negotiating tactics, flattery works.
To be honest, it probably helps even in it's crudest and most
obvious forms. To use it most effectively, though, subtlety is
required. "I like that tie," still probably can't hurt,
though.
One effective way to flatter someone is to make the compliment
a part of the negotiations. For example, if you are negotiating
with a supplier for your appliance store, you ask the president
of the other company if he'll be there in coming years, and in
response to his assurances, say something like, "Good, your
efficiency is one of the primary reasons we're here, so it's
important to know you'll be around."
Continues here... Negotiation
Techniques - Including the most common of all...
Negotiation Skills
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